The following should give you and idea how the whole production process should work (screenprinted and digital stickers):

1. We receive the order, art, payment info, and all of the necessary specifications (Pantone colors, stock, sizing issues, etc).

2. Art and order is approved for production, the order has been paid for. Customer is notified that we received the art/order. Customer art is filed and printed order is given to the art department.

3. Art for the order is prepped, separated, and sized. Proofs - if needed - sent by the art department to the customer for approval prior to printing. Art layout done and films printed. Job is ready for scheduling.

4. Job is scheduled for print production. From this point it is usually no more that a week until the order ships to the customer.

5. Films prepped and screens burned (screenprinted stickers only).

6. Job is printed and sent to bindery for cutting.

7. Job is trimmed or die-cut and packaged for shipping.

8. Packaged job is shipped. Customer notified by Customer Service of shipment and tracking info. Order is marked as Completed online.

Below you will find list of terms you may see when you check status and the definition of those terms.

Art Inbox: This means we have received payment and artwork for the order, and the art is now in the art department to be prepped and processed for production.

Art Layout: The art has been set up for printing, proof approved (if needed) and is about to be placed on a layout before going on film.

Art Proof Pending: Art has been set up and the customer has been sent an electronic proof to the email address in the order that must be approved by email or phone call before the order can proceed.

Art Pending: We received the order and payment information but have not received artwork to print from.

Art on Film: The art has been printed on film and is waiting to be scheduled for print production.

Billing: We received the order and we are in the process of charging the order.

Billing On Hold: We received the order but no payment information, no PayPal payment has been made, or we are waiting for a check or money order before proceeding with the order. Orders will not be scheduled or go to production for printing if full payment has not been made.

Digital Pre-production: Art has been prepared for printing and the order is awaiting scheduling for print production.

Digital Production: Digital sticker order is in the process of being printed, laminated, or trimmed.

On Press: Screenprinted sticker order is being printed, and will go to bindery for die-cutting or square cutting.

Ready To Ship: Order is printed and packaged and is awaiting shipment.

Partially Shipped: Some of the order has shipped while another part of the order is still in production.

To Screen: Films have been burned to screen and are awaiting printing.